SalesTech Solutions, Inc.
  Helping companies make more money since 1997

630-213-9740 

 

SalesTech Solutions, Inc. specializes in three distinct services: ACT! Software, Technology Support, Business Continutiy Services. All three support services focus on increasing revenue or protecting revenue streams.

SalesTech Solutions, Inc. (STS) is a consulting firm specializing in Customer Relationship Management (CRM) services. In addition to understanding the Information Technology field, our consultants have "real life" industry experience in various fields (i.e. sales, marketing, banking, construction and medical). We believe our combined professional backgrounds and our use of CRM software in those industries allows us to easily relate to our clients needs and desires.

We are knowledgeable in and offer for implementation a broad range of CRM software (ACT!, GoldMine, SalesLogix, Etc.) and add on (Address Grabber, CardScan, Mapping) products. By using off the shelf software and customizing it according to client specifications, we are able to offer custom databases at relatively low costs and within shorter time frames. During our initial consultation with your firm, we will help you decide which software will best suit your business needs. And, because SalesTech Solutions, Inc. is a full-service consulting firm, we can assist you throughout the entire problem-solving process.

Our consultants are either vendor certified (i.e. ACC / GMT) or complete a rigorous internal training program with a certified member of our organization. Each member of our organization is responsible for continually monitoring all aspects of at least one CRM product. In addition, we are constantly researching the marketplace for new software and product add-ons that could benefit our clients. This knowledge is consistently passed along to all STS consultants to ensure the highest quality consulting at each client site.

SalesTech Solutions offers full-service CRM consulting.  We help our clients avoid common pitfalls by approaching each project in an organized and systematic manner.   Our initial meeting begins with a "Needs Analysis" discussion designed to uncover current issues as well as potential issues that need to be addressed.  Our services always encompass the full series of actions required to reach successful project completion.

 CRM Services 

 Hardware Configuration
 Software Configuration (ACT!, GoldMine, SalesLogix, etc.) and Installation
 Database and Report Customization
 Data Conversion/Import  
 Fax, Letter, and E-mail Templates
 Remote Access Synchronization (ACT! for Web)
 Third Party Software/Hardware Integration
 Custom Training
 Phone Support
 Software Maintenance Updates and Version Upgrades

What sets us apart from the competition?

We focus our expertise and energies on the CRM products we support. We are the best support group for your contact management solution because of the focus on the software we support. In addition, we offer implementation into multiple CRM products within the Windows and Lotus Notes environments. We understand the strengths and weaknesses inherent to these environments and can compare the features of different CRM products available in each environment. Rather than trying to provide the same solution for every client, we help design and implement a software solution that reflects the business objectives of your company.

Other Software Services  

 Custom Training
 Template Customization
 Software Installation and Configuration

 Custom Applications

STS consultants also have extensive experience in custom applications. If your firm has a custom database that is no longer supported by the designer, we may be able to provide assistance with your immediate problems.

SalesTech Solutions implements CRM software in both Windows and Lotus Notes environments. Contact us and we will be happy to discuss the options available for your organization.